Customer Service Survey

2. 

3. The Township of Plainsboro is committed to customer service. We are interested in your feedback so that we can work to improve our delivery of services. Your comments and suggestions are important to us. Please take a moment to let us know how we are doing.

   The Township of Plainsboro is committed to customer service. We are interested in your feedback so that we can work to improve our delivery of services. Your comments and suggestions are important to us. Please take a moment to let us know how we are doing.

5. 1. I am completing this survey about my experience with: (check all that apply)

   1. Code Enforcement - Building, Housing, Fire Prevention, Health
   2. Municipal Court
   3. Planning and Zoning
   4. Public Works
   5. Recreation and Community Services
   6. Tax Assessor
   7. Tax Collector
   8. Township Administrator's Office
   9. Township Clerk

7. If other, please provide details

9. 2. Were you greeted professionally by Township staff?

   1. Yes
   2. No

11. 3. Was your inquiry handled in a reasonably timely manner?

    1. Yes
    2. No

13. 4. Township employee(s) provided helpful information or direction:

    1. Strongly Agree
    2. Agree
    3. Neutral
    4. Disagree
    5. Strongly Disagree

15. 5. How satisfied were you with your overall experience?

    1. Very Satisfied
    2. Satisfied
    3. Dissatisfied
    4. Very Dissatisfied

17. 5. What was the nature of the service request?

19. 6. Name of Township employee(s) who provided you with assistance:

21. 7. Date and time of visit
    7. Date and time of visit

    7. Date and time of visit

23. 8. Do you have suggestions on how we can improve our services to the public? Please be specific.

25. 9. Contact Info

    If you would like us to contact you, please provide your name, address, telephone number and email address. Having your contact information is helpful to us if we have any questions about your concerns/comments. All information will be kept confidential.

    If you would like us to contact you, please provide your name, address, telephone number and email address. Having your contact information is helpful to us if we have any questions about your concerns/comments. All information will be kept confidential.

27. First Name

28. Last Name

30. Business Name

31. Address

33. City

34. State

35. Zip Code

37. Phone Number

38. Email Address

Leave This Blank:


40. 1. Receive an email copy of this form.
41. Email address

    This field is not part of the form submission.

42. Submit

* indicates a required field